ROB PIETRAS
Workplace Safety Division
Directorate of Analysis and Prevention
U.S. Army Combat Readiness Center
Fort Rucker, Alabama

Safety professionals in the U.S. Army often face the challenge of communicating the importance of safety to commanders who may not fully appreciate its critical role in mission success. Overcoming these communication obstacles requires a strategic approach that emphasizes the tangible benefits of safety, aligns safety initiatives with mission objectives and leverages data-driven insights.

First and foremost, safety professionals must frame safety as a mission enabler rather than a hindrance. Commanders are primarily focused on achieving mission objectives, and any initiative that appears to detract from this goal may be met with resistance. By demonstrating how safety measures directly contribute to operational readiness and mission success, safety professionals can align their message with the commander's priorities. For example, highlighting how proper safety-influenced policies and standard operating procedures can prevent injuries and equipment damage, thereby ensuring that personnel and resources are available for critical missions, can make a compelling case.

Effective communication also involves using data-driven insights to support safety recommendations. Commanders are often persuaded by concrete evidence and quantifiable results. Safety professionals should leverage tools like the Army Safety Management Information System (ASMIS) 2.0 to gather and present data on incident trends, root causes and the impact of safety interventions. By presenting clear, actionable data, safety professionals can make a strong case for the implementation of specific safety measures.

Another key strategy is to foster a culture of safety through leadership engagement. Safety professionals should seek opportunities to involve commanders in safety initiatives, such as safety briefings, inspections and training sessions. By actively engaging commanders in these activities, safety professionals can help them see firsthand the importance of safety and its impact on overall mission success.

Additionally, safety professionals should communicate in a language that resonates with commanders. This means avoiding technical safety jargon. Instead, use clear, concise language that focuses on the operational and strategic benefits of safety. Tailoring the message to the commander's perspective and priorities can help bridge the communication gap.

Finally, building strong relationships with commanders is essential. Safety professionals should strive to establish trust and credibility by consistently providing reliable information, demonstrating expertise and showing a genuine commitment to the commander's goals. By building a rapport, safety professionals can create an environment where open and constructive dialogue about safety is possible.

In conclusion, overcoming communication obstacles with commanders who may not prioritize safety requires a strategic and data-driven approach. By framing safety as a mission enabler, using concrete data, engaging commanders in safety activities, communicating in relatable terms and building strong relationships, safety professionals can effectively convey the importance of safety and secure the support needed to ensure the well-being of personnel and the success of operations.